Career

Job Description

• To respond hardware related mails/calls from clients
• Support team in network and system related issues
• Monitoring computer networks and systems to identify how performance can be improved
• Manage physical and cloud network storage.
• Need to document the issues with customer and resolution
• Experience in supporting VPN, Remote Access, Terminal Services, and Remote Desktop.
• Experience with Lenovo, hardware and diagnostics
• Experience with Anti-virus, Anti-spyware, and Anti-spam applications.
• Knowledge and ability to troubleshoot network services and protocols (TCP/IP, DNS, DHCP, etc).
• Experience Active Directory, Group Policies, and Windows networking.
• Perform the installation, configuration, administration, and maintenance of networks and computer systems
• Set up user accounts on organization’s servers
• Plan & run necessary system backups time-time
• Provide technical support and troubleshoot problems on local area networks (LAN) and data networks
• Windows server 2008 R2, 2012, 2012 R2 and Linux OS administration
• Excellent Troubleshooting skills with Hardware, Software and Networks
• Scripting formats Perl, Powershell, Shell
• Documentation of system standards and procedures
• Miscellaneous software installations & set-ups

Requirements

• Bachelors degree or related field or equivalent experience.
• Minimum Required 3+ years with IT and PC support/maintenance
• 3+ years experience working with MS Office, Windows desktop and server operating systems.
• Excellent verbal and written communication
• Demonstrated ability to quickly learn and implement new technology.
• Demonstrated ability to prioritize and manage tasks in an efficient manner.
• Demonstrated ability to take initiative and work independently, as well as work as a member of a team